Meet & Assist Services at Dubai International

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities, using priority channels where available.

Porter assistance is provided for the collection of baggage before guests are escorted to Customs

After exiting Customs guests are connected with any waiting ground transportation

Good to know

• This service is available for arrivals into Terminal 1 and 3 only.
• Individual greeter details are not available at this location.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available as part of this service.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided for a reasonable amount of bags that can comfortably fit one trolley.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities, using priority channels where available.

Guests are invited to relax in the arrivals lounge area to enjoy complimentary refreshments, and freshen up whilst porters retrieve any baggage.

Baggage will be handled on the guest’s behalf and transferred to any waiting onwards transport.

After exiting Customs guests are connected with any waiting ground transportation

Good to know

• This service is available for arrivals into Terminal 1 and 3 only.
• Individual greeter details are not available at this location.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available as part of this service.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided for a reasonable amount of bags that can comfortably fit one trolley.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

Guests will enjoy travelling by a buggy from the gate to the border checkpoint with the greeter, passing through all immigration and security formalities using the priority lanes where available, before moving onwards to baggage reclaim.

In the event the buggy is not available and or depending on the gate where the flight arrives it may be necessary to travel on foot and by automated people mover for all of the part of the service.

Guests are invited to relax in the arrivals lounge area to enjoy complimentary refreshments, and freshen up whilst porters take care of the arrival formalities, retrieve any baggage and coordinate with guests onwards transportation.

If required the service can be extended to include a complimentary car service to Dubai city centre.

Baggage will be brought to the lounge on the guest’s behalf and transferred to any waiting onwards transport.

After exiting Customs guests are connected with any waiting ground transportation.

Good to know

• This service is available for arrivals into Terminal 1 and 3 only.
• Individual greeter details are not available at this location.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• In the event the buggy is not available and/or depending on the gate where the flight arrives it may be necessary to travel on foot and/or by automated people mover for all/or the part of the service.
• Baggage assistance is provided for a reasonable amount of bags that can comfortably fit one trolley.
• The car service is available for a maximum of 4 guests per vehicle.
• Additional baggage assistance can be arranged for an additional charge.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

An exclusive VVIP and luxurious Arrival service undertaken away from the main airport terminal.

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights.

A VIP hosts will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard.

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the short distance from the aircraft to the VIP Suite.

Guests will enjoy maximum privacy and convenience passing quickly through a priority Immigration checkpoint and into the VIP Suite.

Once inside the suite guests are invited to relax in a private lounge to enjoy complimentary refreshments and freshen up whilst VIP hosts take care of the arrival formalities retrieve baggage and coordinate with onwards transportation.

Baggage will be brought to the VIP suite on the guest’s behalf and transferred to any waiting onwards transport.

Good to know

• Available regardless of ticket class.
• Buggies are not available at this location.
• The service includes baggage assistance for a reasonable amount of baggage.
• Please provide copies of passports and entrance visas at time of reservation.
• Please advise any ground transportation details at the time of reservation.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

Guests receive a personal welcome from their greeter at the designated kerbside meeting point with a name sign for easy identification.

A baggage porter will  be on hand to take care of the luggage.

Guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security and immigration check points, using priority channels where available.

Once airside guests are invited to relax in style and enjoy complimentary drinks, snacks and refreshments in the executive lounge.

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good To Know

• The service is available for 3 hours before scheduled time of departure
• Individual greeter details contact information are not available at this location
• The guest or driver must contact the local number provided at least 60 minutes prior to arrival at the airport to coordinate the meeting point
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided for a reasonable amount of bags that can comfortably fit one trolley.
• Guests may need to handle their own baggage.
• Baggage porters can be arranged for an additional charge.
• Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

Guests receive a personal welcome from their greeter at the designated kerbside meeting point with a name sign for easy identification.

A baggage porter will  be on hand to take care of the luggage.

Using priority channels and skipping the queues guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security and immigration check points.

Once airside guests are invited to relax in style and enjoy complimentary drinks, snacks and refreshments in the elite executive lounge with a la carte dining options.

When it is time to board guests will enjoy travelling by a buggy from the lounge to the departure gate for boarding.

In the event the buggy is not available and or depending on the gate where the flight arrives it may be necessary to travel on foot by automated people mover for all of the part of the service.

If required the service can be extended to include a complimentary car service from Dubai city centre to the airport.

Good to know

• The service is available for 3 hours before scheduled time of departure
• Individual greeter details contact information are not available at this location
• The guest or driver must contact the local number provided at least 60 minutes prior to arrival at the airport to coordinate the meeting point
• The car service is available for a maximum of 4 guests per vehicle.
• Baggage assistance is provided for a reasonable amount of bags that can comfortably fit one trolley.
• Guests may need to handle their own baggage.
• Baggage porters can be arranged for an additional charge.
• Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

Depart in style with our exclusive and luxurious VVIP Departure service undertaken away from the hustle and bustle of the main airport terminal.

This is the ultimate in discreet and private services, a private jet style service for guests using commercial flights.

With its own separate entrance VIP hosts will personally welcome guests as they arrive at the VIP terminal.

While guests are relaxing in style and enjoying complimentary drinks and snacks in their own private lounge VIP hosts will take care of baggage and check in formalities on the guests behalf.

Discrete security checks and a priority Immigration checkpoint are all features of the VVIP experience.

When it is time to board guests will enjoy travelling by a private chauffeured luxury car from the VIP Suite direct to the departure gate for priority boarding.

Good to know

• The service is available from 3 hours before the flights scheduled time of departure.
• Due to security reasons, this service is not available to guests travelling to United States of America.
• Guests must arrive at the terminal a minimum of 2hours prior to the flights scheduled time of departure.
• Available regardless of ticket class.
• Buggies are not available at this location.
• The service includes baggage assistance
• Check-in of guests and baggage is subject to each individual airlines approval and regulations.
• Private rooms are subject to availability on the day.
• Please advise any ground transportation details at the time of reservation.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Time permitting, greeters will help guests make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• This service is available for connections up to 4 hours for guests holding thought tickets.
• This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service..
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Time permitting guests are invited to relax in style and enjoy complimentary drinks, snacks and meals in the Executive Lounge.

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• This service is available for connections up to 4 hours for guests holding thought tickets.
• This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service..
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available for this service.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.